Privacy policy summary
Your data rights and usage explained
Commitment to privacy and security
Protecting your personal information and maintaining your trust is central to our business philosophy. This policy details how we handle your data and safeguard your privacy.
These terms reflect Australian privacy regulations, outlining methods of collection, use, storage, and protection of your data for service delivery, with your consent always prioritised.
Collected information and channels
We gather information provided directly by you as well as automatically through site interaction, ensuring only relevant personal details are collected for core service needs.
Direct information you provide
- • Full name for identification and communication purposes
- • Contact details including email and phone
- • Responses to forms, feedback, or communications
- • Submitted documents or materials relating to your request
- • Any preferences or additional information shared voluntarily
Automatically collected data
- • Device type and unique identifiers for technical support
- • Platform and browser version for compatibility
- • Usage data and interaction logs for improvement
- • IP address and country
- • Cookie preferences and analytics data
How your information is used
Collected data is utilised for communication, service provision, internal analytics, and website security. It is never shared for marketing without your explicit approval.
- • Facilitate client communications and record keeping
- • Enable secure access and verification
- • Improve platform usability and design
- • Respond to requests and provide client support
- • Generate usage statistics and insights
- • Detect, prevent, or address security issues
- • Meet regulatory compliance requirements
Ongoing commitment: We adhere to strict security and confidentiality measures for all client and personal data, ensuring compliance with the Australian Privacy Act and GDPR where applicable.
Information sharing principles
Personal details are never sold or used for marketing without consent. Sharing occurs only with service providers required for your engagement, or legal authorities when mandated.
Third-party service partners
Some functions, such as IT support, are managed by partners obligated to follow our privacy requirements and only access information as needed.
Legal obligations and compliance
We may share data to respond to court orders, regulatory requests, or for our legal protection.
Anonymous usage analysis
Aggregated statistics for service improvement carry no identifiable client information.
Your personal data rights
You have access to your personal data, with rights to update, delete, request copies, and restrict use under Australian law and the GDPR under certain conditions.
- • You may request access to your stored data at any time
- • Corrections can be requested for inaccurate information
- • You may request erasure, subject to legal requirements
- • Request a copy of your data in a transferable format
- • Object to specific uses of your data under certain circumstances
- • Request restrictions on how we process your data
Contact us with any data rights requests. We address each request promptly, respecting all relevant legal frameworks.
Data security measures in place
We use technical, organisational, and administrative controls to keep your information secure, including encryption, firewalls, and access rules.
Technical protections used
- • Data encryption for transmission and storage
- • Network firewalls and intrusion detection systems
- • Regular security updates and vulnerability checks
- • Access restrictions based on user roles
Organisational safety steps
- • Staff trained in privacy and data security
- • Strict access management protocols enforced
- • Regular audits of security procedures
- • Incident response plans for data breaches
How long we keep your data
Data is retained no longer than necessary for the purposes described, or as required by law. We periodically review and delete out-of-date information.
- • Client account data stored securely
- • Internal analytics stored for improvement
- • Messages and logs kept for support records
- • Transaction data held for compliance
- • Preference data retained only if consented
Data is regularly reviewed to ensure it is only kept as long as needed.
Transfers outside Australia
If data must be processed abroad, equivalent privacy protections are required for any third-party partner. Consent is secured as required.
- • Data processed under strict privacy contracts
- • Only trusted service providers used
- • Compliance checks conducted before transfers
- • Client notified as required about cross-border use
Cookie and tracking practices
Cookies are used to optimise your website experience. You may manage preferences at any time via browser or platform settings.
Types of cookies we use
- • Needed for site operation and session management
- • Monitor website functionality and speed
- • Remember preferences and settings
- • Enable enhanced client features
You can update cookie preferences anytime through browser settings.
Policy changes and updates
This policy is updated when laws or business practices change. We notify clients of significant changes to information management and privacy terms.
- • Notice posted on this site for updates
- • Email notification to impacted users
- • Updated date displayed on this page
- • Policy available for review at all times
Continued use of services indicates agreement with new terms, if updated.
Contact for privacy queries
For privacy-related questions or requests, contact our team using the email or phone provided on this site.
Calyptovos
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61.3.5273.5858
Email: content@calyptovos.com
Policy last revised January 7, 2026
Effective starting January 7, 2026